Greetings, Exiles! This thread focuses exclusively on the PC platform. The website does not currently feature Xbox One integration. When it does, you may just be able to log in on your Microsoft account. If it requires linking, I'll create a separate thread for that. NOTE: If you already play Path of Exile through Steam, or have done so in the past, do NOT link your Steam account to another Path of Exile account.
Bad things will happen. Hello, Exile. One of the most common topics here is account linking - either people having questions about what it does, or posts asking for help because they did it and something went wrong. Because of this, I'm creating a guide I can link to from my signature.
The hope is that people will read this before they try account linking, so they know if it's appropriate for their situation. What is account linking? Account linking causes you to log into a Path of Exile account through Steam. If you have only ever played Path of Exile through Steam, you will already have a Path of Exile account created and linked to your Steam account. This is how you have an account name of your own choosing which may be different from your Steam account name. If you link another Path of Exile account to your Steam account, it will overwrite the original link.
What is the point of account linking? It means having fewer account credentials to remember. The Steam client can automatically download updates and install them for you. You can buy things from GGG through Steam, so there are more payment options available - including any money you have in your Steam Wallet. How do I link my accounts? You can do that by going to.
Since you're already here, I'd suggest reading on to make sure account linking is a good idea for your situation before you go through with it. Can anyone link their Path of Exile and Steam accounts? In some areas the Steam version of Path of Exile may not be available.
You can check by opening Steam and searching for the game. How do I unlink my accounts? You can't, but Support can do this for you if you ask them. See the question about contacting them a bit further down the post.
My forum account doesn't show my characters. Should I link my accounts? There's no such thing as a 'forum account' - you created a different account on the website, and the website has no way of knowing which other accounts are yours.
The most common reason for this is people playing through Steam and not knowing they can log into the website using Steam. Please see of the website's log in page.
All you need to do is log out of the website, and then log in on the account you play on. Can I just link my forum account to my Steam account? Each Steam account can only be linked to a single Path of Exile account. If you link your Steam account to the account you use on the forum, it will overwrite the current link between your Steam account and the account you play on.
Your Steam account would then log into the account you have on the forum, which probably has no characters, achievements or MTX. I want to use the standalone client. Should I link a new PoE account to Steam? No, that won't help. What you'll want to do here is contact the support team, who can help you associate an e-mail address with your Path of Exile account so you can log in without using Steam. Send an e-mail to [email protected] and they'll help you out. I just linked my accounts and all my characters disappeared!
If only some enterprising individual had gone and posted a useful guide.:P Don't panic! Contact support; they can reverse the process. All of your characters, achievements, MTX, and so on will be restored. Send an e-mail to [email protected] I have to contact Support. What should I tell them? Here's a few things that's always worth mentioning;.
What you would like help with. Your Path of Exile account name. 2 to 3 of your character names. A 'please' and 'thank you' never hurts.:P Here's information they'd prefer you do not include;. Passwords are encrypted - GGG have absolutely no idea what your password is.
If they don't know what your password is, telling them what it is doesn't prove who you are. Your Steam account name. For security reasons (you use that to log in!), Valve doesn't share this with third-party companies.
Instead they give companies a for your account. Payment information.
If they ask you questions to verify your identity, that's fine. But this is very sensitive information - so only tell them precisely what they've asked you for. I contacted Support, why haven't they responded? They're probably just busy. It's worth remembering they're based in New Zealand, so you might be contacting them. Just try to be patient - they'll respond soon.
I recommend not sending them more e-mails while waiting for a reply from them. E-mails to and from each player are grouped up into a conversation. When you send them another e-mail, this counts as the conversation being updated; you'll drop down to the end of the queue. I'm linking / unlinking my accounts. Do I need to download the game again?
If you're about to start using Steam, yes. The Steam client is only compatible with versions of Content.ggpk downloaded from the Steam servers. If moving to the standalone client, no. Long overdue, thanks sarno. Should be stickied after you removed the self praising;) - never understood why it's possible to link a 'forum account' which obviously gets created when you login over steam back to the steam account and overwrite it? That's also what irritated me in your text, people who deleted their chars are of the opinion that ggg messed it up and has to fix it.
Don' give them the impression they did something wrong ggg messed up the steam integration, software shouldn't allow any overwriting of accounts. In the worst case, the steam integration is a everlasting band aid which likely costs them alot of customers because many people probably can't be bothered to wait for days before ggg reverts the deletion. It should get higher priority to fix it so player's complaints stop.
Hizsoo, Account linking is used to combine Steam account credentials, and the ability to pay for in-game stuff using Steam Wallet funds / payments supported by the Steam platform, to an existing Path of Exile account. A Steam account can only be linked to a single Path of Exile account at a time, so if it's already linked to one, that link would be overwritten if you link it to another account. Sometimes people assume that you can play using Steam without a Path of Exile account, or that account linking can be used to merge multiple accounts together. That isn't the case. If you've played Path of Exile through Steam before, linking the accounts would cause you to lose characters, MTX, achievements, etc.
From the account currently linked to Steam.
PATH OF EXILE - TERMS OF USE AND PRIVACY POLICY. Terms of Use: Welcome to Grinding Gear Games Limited’s (“ Grinding Gear Games”) ‘Path of Exile’ videogame (“ POE”). These terms of use and privacy policy (“ Terms of Use”) apply to your use of the POE website (“ Website”) at www.pathofexile.com (or such other URL as the Website may subsequently be hosted at), the software, documentation and any associated materials comprising or made available to you in relation to POE (the “ Materials”) as well as any services offered or provided by Grinding Gear Games or its nominated third parties in relation to POE (the “ Services”). By making use of any of the Website, Materials and Services, you are deemed to have read and agree to be bound by these Terms of Use. Amendments: Grinding Gear Games reserves the right to amend these Terms of Use from time to time upon placing any such amendments on the Website or by providing you direct notice of any such changes. Your continued use of any of the Website, Materials and Services thereafter will be deemed to be acceptance by you of any such changes to these Terms of Use.
Rights: Unless otherwise stated in these Terms of Use, Grinding Gear Games is the owner or licensee of all rights including all copyright, trade marks and other intellectual property rights relating to or included within the Website, Materials and Services (“ Rights”). For the avoidance of doubt, and to the greatest extent permitted at law, the Rights include without limitation all rights in respect of all graphics, logos, text, images and all other elements included in and deriving from the gameplay and virtual world featured in POE, including without limitation in-game names, characters, locations and any virtual items (“ Virtual Items”) and their associated benefits or properties acquired or provided for use within POE.
Amendments to POE: Grinding Gear Games at all times retains the right to deal with the Rights as Grinding Gear Games at its sole discretion deems appropriate, including without limitation the right without notice to alter, modify, redesign, suspend or discontinue any aspect or feature of the Website, Materials (including without limitation the Virtual Items) and Services. Licence: Provided that you are 16 years or older, and also if you are younger than 18 years old you have legal parental or guardian consent to access and use the Website, Materials and Services, Grinding Gear Games grants you a limited licence (“ Licence”) for the purpose of accessing, as applicable downloading, and making use of the Website, Materials and Services (or any parts of such as Grinding Gear Games may make available to you from time to time) and the related Rights for your own personal and non-commercial use in accordance with these Terms of Use. For the further avoidance of doubt, pursuant to clause 3, any rights you may have in respect of any elements or aspects of POE (including without limitation in respect of the in-game characters and Virtual Items) are strictly limited to a personal ‘licence to use’ such as part of the Licence and at no time do you acquire any ownership rights in respect of such.
Any contravention by you of these Terms of Use or any other terms or conditions notified to you by Grinding Gear Games or any behaviour which Grinding Gear Games deems in its sole discretion is not in keeping with the intended spirit of participation in POE, immediately terminates the Licence, or such aspect of the Licence as Grinding Gear Games may otherwise provide you notice of. Termination of the Licence, or any aspect of the Licence, by Grinding Gear Games may without limitation also result in the taking of any of the further actions described in clause 16. Restrictions: Under no circumstances, without the prior written approval of Grinding Gear Games, may you: (a) Adapt, reproduce, store, distribute, print, display, publish or create derivative works from any part of the Website, Materials or Services other than in accordance with the Licence. (b) Modify or adapt (including through third parties and third party tools) the game client or its data, other than in the normal course of POE gameplay as permitted in accordance with the Licence. (c) Utilise any automated software or ‘bots’ in relation to your access or use of the Website, Materials or Services. (d) Knowingly perform any actions that may cause the computers used to support the Website, Materials and Services (the “ Servers”) to become overloaded or crash.
(e) Connect to the Servers through any software other than the authorised game client software. (f) Use any data gathering and extraction tools or software to extract information from the Website or utilize framing techniques to enclose any of the contents of the Website. (g) Use any meta tags or other hidden text which incorporate Grinding Gear Games’ name or any of its intellectual property including trade marks. (h) Perform in-game services during your use of the Website, Materials or Services for any form of compensation outside of POE. Recording and Streaming Gameplay: Subject at all times to the remaining provisions of these Terms of Use, the Licence provided for in clause 5 will also be deemed to provide you a limited licence to stream your POE gameplay on live streaming sites (including for example and without limitation ) and to record videos of your POE gameplay and post such videos on video sharing sites (including for example and without limitation YouTube).
Subject at all times to any further restrictions or conditions specified by Grinding Gear Games from time to time, such licence from Grinding Gear Games will also be deemed to allow you to include advertisements in such live streaming or recorded video content (together the “ Gameplay Content”) and otherwise monetise such Gameplay Content as may be allowed by such live streaming or video sharing sites (together the “ Gameplay Content Sites”). The terms of this clause 7 are at all times subject to your compliance with any further obligations imposed by the applicable Gameplay Content Sites you wish to make the Gameplay Content available through. Notwithstanding the foregoing, you agree that on request from Grinding Gear Games you will immediately arrange for the removal from or alteration of any Gameplay Content included on any Gameplay Content Sites and further agree that you will not pursue Grinding Gear Games for any actual or potential loss you may suffer in such regard. Indemnity: You agree to fully indemnify Grinding Gear Games for any loss or damage it may suffer in contract, tort, equity, statute, regulation or otherwise, including without limitation any economic loss, loss of turnover, profits, business or goodwill, whether direct or consequential as a result of your breach of the Licence and your use or any third party use of any Gameplay Content created by you including, in respect of any third party claims against Grinding Gear Games, its related parties, employees, contractors or agents.
If you, like me, want to link your steam account to your Path of Exile account, you can, simply by entering your email address and password you used for your Path of Exile account. One thing to bear in mind though, is when you get the email and click the request to link your account, DO NOT CLICK 'Remember me' on the Path of Exile website, otherwise your account will never link. I stumble into this about 5 times, not realising. Now i know, i thought i'd share. I often like mt username or account name remembered on sites, so though tthis would be useful. Turns out it wasn't;) Happy Gaming!
I mean its not that big of a deal. & if support is anything like in more Free2Play games I'm not gonna work through all that just so I can post on the offical forums, the Steam community here has been pretty awesome. An long as PoE is tracking all my ingame stuff I dont have a problem. But yes, even when pressing the green button steam still says I have the wrong password/username. Cud be a problem with steam but like I said I log into my client just find.
Thanks for the chat though:) an when my urge 2 be on the forums overcomes me I'll hop over 2 support.
Greetings, Exiles! This thread focuses exclusively on the PC platform. The website does not currently feature Xbox One integration. When it does, you may just be able to log in on your Microsoft account. If it requires linking, I'll create a separate thread for that.
NOTE: If you already play Path of Exile through Steam, or have done so in the past, do NOT link your Steam account to another Path of Exile account. Bad things will happen. Hello, Exile. One of the most common topics here is account linking - either people having questions about what it does, or posts asking for help because they did it and something went wrong. Because of this, I'm creating a guide I can link to from my signature. The hope is that people will read this before they try account linking, so they know if it's appropriate for their situation. What is account linking?
Account linking causes you to log into a Path of Exile account through Steam. If you have only ever played Path of Exile through Steam, you will already have a Path of Exile account created and linked to your Steam account. This is how you have an account name of your own choosing which may be different from your Steam account name. If you link another Path of Exile account to your Steam account, it will overwrite the original link. What is the point of account linking?
It means having fewer account credentials to remember. The Steam client can automatically download updates and install them for you. You can buy things from GGG through Steam, so there are more payment options available - including any money you have in your Steam Wallet. How do I link my accounts? You can do that by going to.
Since you're already here, I'd suggest reading on to make sure account linking is a good idea for your situation before you go through with it. Can anyone link their Path of Exile and Steam accounts? In some areas the Steam version of Path of Exile may not be available.
You can check by opening Steam and searching for the game. How do I unlink my accounts? You can't, but Support can do this for you if you ask them. See the question about contacting them a bit further down the post.
My forum account doesn't show my characters. Should I link my accounts?
There's no such thing as a 'forum account' - you created a different account on the website, and the website has no way of knowing which other accounts are yours. The most common reason for this is people playing through Steam and not knowing they can log into the website using Steam. Please see of the website's log in page. All you need to do is log out of the website, and then log in on the account you play on.
Can I just link my forum account to my Steam account? Each Steam account can only be linked to a single Path of Exile account. If you link your Steam account to the account you use on the forum, it will overwrite the current link between your Steam account and the account you play on. Your Steam account would then log into the account you have on the forum, which probably has no characters, achievements or MTX.
I want to use the standalone client. Should I link a new PoE account to Steam? No, that won't help. What you'll want to do here is contact the support team, who can help you associate an e-mail address with your Path of Exile account so you can log in without using Steam. Send an e-mail to [email protected] and they'll help you out. I just linked my accounts and all my characters disappeared! If only some enterprising individual had gone and posted a useful guide.:P Don't panic!
Contact support; they can reverse the process. All of your characters, achievements, MTX, and so on will be restored. Send an e-mail to [email protected] I have to contact Support. What should I tell them? Here's a few things that's always worth mentioning;.
What you would like help with. Your Path of Exile account name. 2 to 3 of your character names.
Path Of Exile Steam Not Working
A 'please' and 'thank you' never hurts.:P Here's information they'd prefer you do not include;. Passwords are encrypted - GGG have absolutely no idea what your password is.
If they don't know what your password is, telling them what it is doesn't prove who you are. Your Steam account name. For security reasons (you use that to log in!), Valve doesn't share this with third-party companies.
Instead they give companies a for your account. Payment information. If they ask you questions to verify your identity, that's fine. But this is very sensitive information - so only tell them precisely what they've asked you for. I contacted Support, why haven't they responded? They're probably just busy. It's worth remembering they're based in New Zealand, so you might be contacting them.
Just try to be patient - they'll respond soon. I recommend not sending them more e-mails while waiting for a reply from them. E-mails to and from each player are grouped up into a conversation. When you send them another e-mail, this counts as the conversation being updated; you'll drop down to the end of the queue. I'm linking / unlinking my accounts. Do I need to download the game again? If you're about to start using Steam, yes.
The Steam client is only compatible with versions of Content.ggpk downloaded from the Steam servers. If moving to the standalone client, no. Long overdue, thanks sarno.
Should be stickied after you removed the self praising;) - never understood why it's possible to link a 'forum account' which obviously gets created when you login over steam back to the steam account and overwrite it? That's also what irritated me in your text, people who deleted their chars are of the opinion that ggg messed it up and has to fix it. Don' give them the impression they did something wrong ggg messed up the steam integration, software shouldn't allow any overwriting of accounts. In the worst case, the steam integration is a everlasting band aid which likely costs them alot of customers because many people probably can't be bothered to wait for days before ggg reverts the deletion. It should get higher priority to fix it so player's complaints stop. Hizsoo, Account linking is used to combine Steam account credentials, and the ability to pay for in-game stuff using Steam Wallet funds / payments supported by the Steam platform, to an existing Path of Exile account.
A Steam account can only be linked to a single Path of Exile account at a time, so if it's already linked to one, that link would be overwritten if you link it to another account. Sometimes people assume that you can play using Steam without a Path of Exile account, or that account linking can be used to merge multiple accounts together.
That isn't the case. If you've played Path of Exile through Steam before, linking the accounts would cause you to lose characters, MTX, achievements, etc. From the account currently linked to Steam.
Greetings, Exiles! This thread focuses exclusively on the PC platform. The website does not currently feature Xbox One integration. When it does, you may just be able to log in on your Microsoft account.
If it requires linking, I'll create a separate thread for that. NOTE: If you already play Path of Exile through Steam, or have done so in the past, do NOT link your Steam account to another Path of Exile account. Bad things will happen.
Hello, Exile. One of the most common topics here is account linking - either people having questions about what it does, or posts asking for help because they did it and something went wrong.
Because of this, I'm creating a guide I can link to from my signature. The hope is that people will read this before they try account linking, so they know if it's appropriate for their situation. What is account linking? Account linking causes you to log into a Path of Exile account through Steam.
If you have only ever played Path of Exile through Steam, you will already have a Path of Exile account created and linked to your Steam account. This is how you have an account name of your own choosing which may be different from your Steam account name. If you link another Path of Exile account to your Steam account, it will overwrite the original link. What is the point of account linking? It means having fewer account credentials to remember.
The Steam client can automatically download updates and install them for you. You can buy things from GGG through Steam, so there are more payment options available - including any money you have in your Steam Wallet. How do I link my accounts? You can do that by going to. Since you're already here, I'd suggest reading on to make sure account linking is a good idea for your situation before you go through with it. Can anyone link their Path of Exile and Steam accounts? In some areas the Steam version of Path of Exile may not be available.
You can check by opening Steam and searching for the game. How do I unlink my accounts? You can't, but Support can do this for you if you ask them. See the question about contacting them a bit further down the post. My forum account doesn't show my characters.
Should I link my accounts? There's no such thing as a 'forum account' - you created a different account on the website, and the website has no way of knowing which other accounts are yours. The most common reason for this is people playing through Steam and not knowing they can log into the website using Steam. Please see of the website's log in page. All you need to do is log out of the website, and then log in on the account you play on.
Can I just link my forum account to my Steam account? Each Steam account can only be linked to a single Path of Exile account. If you link your Steam account to the account you use on the forum, it will overwrite the current link between your Steam account and the account you play on.
Your Steam account would then log into the account you have on the forum, which probably has no characters, achievements or MTX. I want to use the standalone client. Should I link a new PoE account to Steam?
No, that won't help. What you'll want to do here is contact the support team, who can help you associate an e-mail address with your Path of Exile account so you can log in without using Steam. Send an e-mail to [email protected] and they'll help you out. I just linked my accounts and all my characters disappeared! If only some enterprising individual had gone and posted a useful guide.:P Don't panic! Contact support; they can reverse the process.
All of your characters, achievements, MTX, and so on will be restored. Send an e-mail to [email protected] I have to contact Support.
What should I tell them? Here's a few things that's always worth mentioning;. What you would like help with. Your Path of Exile account name. 2 to 3 of your character names. A 'please' and 'thank you' never hurts.:P Here's information they'd prefer you do not include;.
Passwords are encrypted - GGG have absolutely no idea what your password is. If they don't know what your password is, telling them what it is doesn't prove who you are.
Your Steam account name. For security reasons (you use that to log in!), Valve doesn't share this with third-party companies. Instead they give companies a for your account.
Payment information. If they ask you questions to verify your identity, that's fine. But this is very sensitive information - so only tell them precisely what they've asked you for. I contacted Support, why haven't they responded?
They're probably just busy. It's worth remembering they're based in New Zealand, so you might be contacting them.
Just try to be patient - they'll respond soon. I recommend not sending them more e-mails while waiting for a reply from them. E-mails to and from each player are grouped up into a conversation.
When you send them another e-mail, this counts as the conversation being updated; you'll drop down to the end of the queue. I'm linking / unlinking my accounts. Do I need to download the game again? If you're about to start using Steam, yes.
The Steam client is only compatible with versions of Content.ggpk downloaded from the Steam servers. If moving to the standalone client, no.
Long overdue, thanks sarno. Should be stickied after you removed the self praising;) - never understood why it's possible to link a 'forum account' which obviously gets created when you login over steam back to the steam account and overwrite it? That's also what irritated me in your text, people who deleted their chars are of the opinion that ggg messed it up and has to fix it.
Don' give them the impression they did something wrong ggg messed up the steam integration, software shouldn't allow any overwriting of accounts. In the worst case, the steam integration is a everlasting band aid which likely costs them alot of customers because many people probably can't be bothered to wait for days before ggg reverts the deletion. It should get higher priority to fix it so player's complaints stop. Hizsoo, Account linking is used to combine Steam account credentials, and the ability to pay for in-game stuff using Steam Wallet funds / payments supported by the Steam platform, to an existing Path of Exile account. A Steam account can only be linked to a single Path of Exile account at a time, so if it's already linked to one, that link would be overwritten if you link it to another account. Sometimes people assume that you can play using Steam without a Path of Exile account, or that account linking can be used to merge multiple accounts together.
That isn't the case. If you've played Path of Exile through Steam before, linking the accounts would cause you to lose characters, MTX, achievements, etc. From the account currently linked to Steam.
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